For Whom the Search Trolls

Photo by Ross Williamson

One of my main topics of interest with regard to the Internet is the notion of what my friend, the writer Jeff Turrentine, calls “epistemic closure.” Let’s face it:  when it comes to information, it’s all too easy to find evidence out there for just about any bias or belief we can name; and I am far from the only person to ask what effect this has on our political process.

It seems self-evident that an environment like Facebook is generally an echo chamber when it comes to socio-political issues, and I do believe this plays a role in maintaining, if not increasing, balkanization.  After all, it’s hard to find a more potent ideological brew than a peer group armed with quips and clips that favor one’s established politics.  Additionally, social media tends to increase the number of headlines we see without necessarily increasing the volume of in-depth reporting we read.  While this may not matter much in a macro view (i.e. whether we’ll vote democrat or republican), it does matter a lot more in the day-to-day micro complexities of governance; and I would not be surprised if the 140-character attention span we’re fostering aggravates the tendency to adopt associative political positions. The fact that any given issue can generally be placed in either a blue or red column is not necessarily good for us citizens, but it is a boon to most marketers, especially now that news and entertainment have irrevocably mated to produce a mutant child as yet unnamed. And that brings us to the matter of search engines.

This video from the founders of an alternative search tool called DuckDuckGo touts a small study they’ve done indicating that Google’s personalized search can have a negative impact on our democratic process, precisely by providing the aforementioned epistemic closure. In other words, their initial research shows that Google has enough data about each of us to tailor results on a polarizing term, say abortion, to deliver what we most likely want to find.  Of course, DuckDuckGo has something to sell, but that doesn’t make the question they raise invalid.

This article by Gregory Ferenstein at TechCrunch addresses the issue dispassionately, concluding that more research is required to determine whether personalized search really has any effect on people choosing to seek out information they need, regardless of whether or not it’s what they want to hear. Scientifically, I’d have to agree with Ferenstein; but anecdotally, my instincts lean toward the hypothesis offered by DuckDuckGo.  Multiple times a day, both conservative and liberal friends post articles from news aggregators that sound just a little too spot-on to be taken at face value; and in fact many of these stories are full of holes and editorial hyperbole.  Stepping back and watching the posts roll by, I am reminded to consider the question of who benefits from all these collisions that seem to cancel one another out like particles and anti-particles.

And so, the big-picture concern is this:  a very tiny consortium of corporations, much smaller than the consolidated media conglomerates, own the revenue streams generated by our online activity. In fact, for now, one corporation owns almost all of search and ad service on the Web. So, if it is in the interest of advertisers to narrow rather than broaden our paths through cyberspace, and this winnowing can be made to look like a service to us users, are we in danger of having our perspectives constricted while being sold the promise of limitless access?

Keep in mind that as users we may want the world at our fingertips but that the brass ring for marketers is the targeted advertisement.  While there’s no question that a search for a local merchant or restaurant is more convenient when Google uses contextual data to second-guess what I’m looking for, there are other circumstances in which sorting based on my profile feels just a tad invasive and manipulative.

“Insight” by TechDirt

Photo by GlobalIP

I really shouldn’t Google myself with a mouthful of coffee because spit-takes are bad for computers. Until this morning, I had no idea that a guest post I wrote back in June inspired the top-ranked offering TechDirt considered among the “funniest and most insightful comments of the week.” But I have to agree with Mike Masnick that, when it comes to both humor and insight, the following does indeed represent the paragon to be found on his blog:

*walks up to the podium, a small amount of feedback echoes across the loudspeakers* Mr. Newhoff, on behalf of “My People”… GO FUCK YOURSELF. I’d say something eloquent, but GO FUCK YOURSELF says so much more. How DARE you try to equate copyright with the discrimination “My People” face on a daily fucking basis. How dare you try to frame your pathetic argument that the bad people are stealing from you when my people are regularly discriminated against, beaten, and murdered. Fuck you, Fuck your shilling, Fuck the lobbyist asswipes you shill for. As soon as I can get married and not have to keep looking over my shoulder wondering if this might be the next bigoted asshole to beat the shit out of me we can discuss copyright. Until then… GO FUCK YOURSELF. *drops microphone and walks off stage*

This insightful and funny commenter, Anonymous Coward, was responding to a poor interpretation of this piece I had written on what I perceive as a preposterous assertion that copyright is antithetical to free speech.  It’s not clear whether or not Mr. Coward actually read my post or only read Tim Geigner’s purposely inflammatory response to it, but it is certainly my opinion that nobody is reading very carefully over there.  I leave it to you to decide.

One Man’s Speech

“If your freedom of speech has no limits, may you accept our freedom of action.”   

This was a statement painted on a wall in Cairo where protestors yesterday stormed the U.S. embassy.  And this morning, we learn that U.S. Ambassador to Libya, Christopher Stevens was killed along with three other embassy staff in a rocket attack on their car.  These acts and other protests in the Middle East are in response to a film, The Innocence of Muslims, that supposedly contains insulting depictions of the prophet Muhammad and was recently promoted by the Muslim-bashing, Florida pastor Terry Jones.

This is a travesty in the world of diplomacy as much as it may also be a painful examination into the nature of free speech. It is a terrible thing when thoughtful leaders and diplomats have to avoid starting wars because the worst of us has inflamed the worst of them, but is there anything we can learn from this?

The First Amendment protects Jones’s right to be a colossal son of a bitch and the Israeli filmmaker Sam Bacile* to spew whatever nonsense he chooses. As Americans, we value the sanctity of speech to the extent that we must endure hate speak for what it is and know that it does not represent who most of us are. And I, for one, would not have it any other way. To the Middle East citizens who have risen in protest, however, no such distinctions are made. Their cultural indignation resulted first in protest, which is speech, and then in assassination of  four members of our State Department, which is not.

Is this a digital age story?  I think so. Jones and Bacile enjoy the same, free tools as everyone else for disseminating their venom, and they wound up killing American public servants and creating a diplomatic nightmare for the State Department. If that isn’t an example of the dangers of amateur kooks wielding powerful communication tools writ large, I don’t know what is. I have no thesis to offer, only an invitation to share your thoughts.  Certainly, it is clear in moments like this that while speech should always be free, it can run smack into some very substantial limits without anyone passing a single law.

*UPDATE:  The story keeps getting stranger.  Bacile may not even exist.  Read this from The Atlantic. 

FURTHER UPDATE:  Reports today (9/13) indicate that the Libyan attack on the American consulate may have been planned, possibly even for 9/11, and that the attackers seized on the opportunity of the protests against the film.  At this point, the attack is still being investigated, and no party has claimed responsibility.