An Alternate History for Music, YouTube, & Everything Else

Take all the best qualities of the web and imagine for a moment that the boundaries of intellectual property ownership are respected and upheld–at least on the major, legal platforms.  Imagine, for instance, that YouTube still exists, but that one would not have typically used the platform to stream an unlicensed recording of a popular song by a popular artist.  Instead, in this alternate history, the artists’ individual websites developed as the only places where users could stream tracks, read lyrics, and even share tracks via social media.  Meanwhile, YouTube could still have evolved as a platform for original expression, including parodies and covers of popular songs, most of which would likely be left alone by the rights holders, just as they are now.

Of course, it’s hard to imagine YouTube having grown without its infringe-first/settle-later strategy, conveniently protected by flaws in the DMCA; but as long as I’m projecting a hypothetical, I ask readers to imagine what we might have gained or lost if the market had developed just a little differently in this regard.  YouTube was able to use the leverage of mass infringement in order to grow market share and turn the platform into a default destination for streaming music, but that’s not the only way this history had to unfold. If YouTube had never been able to—or had chosen not to—host millions of unlicensed, user-uploaded songs; and if the default user habit had instead been to first visit the artist website to do all the things they now use YouTube for, what would be lost for the fan?  I would argue nothing.  On the other hand, what would probably be gained is a more interesting, more diverse, and more entrepreneurial digital market for music makers and listeners alike.

Right now, if you visit a major star’s website, you probably won’t find full tracks to stream or share via Facebook, etc.  But if the artist site had an exclusive, if the millions of user-uploaded streams on YouTube alone were no longer part of the equation, I bet most artists would probably have begun to recognize the incentives to make streams available on their own sites.  Google could still sell advertising in this paradigm, except that the artists themselves (gasp) would have a stronger voice in negotiating terms because they would not be held hostage by the rock-and-hard-place deal in the YouTube model.

Even if we look at a fairly small band, like The Felice Brothers, who are popular local artists in the Hudson Valley where I live, this model could theoretically apply.  Their top ten tracks on YouTube have generated about 1.3 million total plays.  That’s not Taylor Swift or Adele territory, but if that traffic were driven exclusively to the band’s website, would it be worth it to the artists to provide streams, lyrics, and sharing embeds for social media?  Certainly it seems that capturing that traffic could not be worth less than the ancillary (or shared) value the band gets via the YouTube platform; and it could easily be worth considerably more simply because the fan would likely have a more in-depth engagement via the official website.

At the same time, Google could do its thing, like recommend other artists based on your liking The Felice Brothers, and it can even monetize that piece of the transaction without actually having to “own” the experience that rightly belongs to the artists.  That would be less attractive to Google and its shareholders, I’m sure, but we’re talking user/creator experience here, not revenues for one huge company.

As I say, I believe user experience overall could be much richer than it is.  Imagine a teenager wants to hear a new song a friend played for her, but she doesn’t remember who the artist is or even the correct title of the song.  This is, of course, where Google makes her young life better than ours was; its page rank algorithm helps her (even though she only knows a few terms) find the artist’s website in a matter of seconds. Here, she is not only able to listen to the song she had in mind, but she’s also more inclined to learn something about the artist(s), more likely to explore other tracks, share music she finds on social media, read lyrics etc., and begin to discover how big a fan/consumer she will become.  Just finding a copy of a song that some other fan uploaded to YouTube doesn’t really offer much of a relationship at all for the prospective new fan.

The point is that, technically, all of the best features for both artists and fans could still exist in an online market in which YouTube is exclusively the platform it claims to be—a place for original expression—rather than the platform it is—a place for original expression and massive infringement of popular creative works.  And I think this is more or less how many of us in the 1990s imagined the web might evolve—as a more diverse market for entrepreneurism rather than a consolidated market with a few dominant platforms that figured out how to commandeer the relationship between a fan and creator, and then sell that relationship back to both parties by converting the transaction into ad sales.

Of course, after acquiring all the traffic that may otherwise have gone to the artists’ individual sites, YouTube was then able to position itself as indispensable and, therefore, free to dictate–and change–terms at will.  Even the revenue-sharing program through Content ID was only introduced after YouTube had cornered substantial market share by means of user-generated infringement shielded by the DMCA.  And based on comments from both entertainment attorneys and independent musical artists I know, Content ID may best be described as a mercurial and inscrutable arrangement for smaller creators and/or a tool used to leverage the platform’s ill-gotten market share to make a take-it-or-leave it “deal” with the majors.  Yet, for all the ways the YouTube platform siphoned off financial value and weakened bargaining power for may types of music creators, it’s not at all clear that we fans really needed the platform in order to enjoy exactly the same experiences we could have in a more diverse market distributed across multiple sites.

There may be no going back, of course; but in the larger dialogue about issues like YouTube’s extraordinary leverage with creative artists and the extent to which the DMCA provides cover for the predatory, winner-take-all nature of these platforms, I think it’s important to remember that the way things are is not necessarily the way they had to be–or have to remain. This is, in fact, one of the underlying themes running through every criticism I’ve read by Jaron Lanier, formerly one of the leading architects of these systems, but who now consistently argues that the web we have is engineered backwards—so that humans serve the computers rather the the other way around. And rather than think of the the design of Web 2.0 as having been inevitable—as technologically deterministic—that it in fact functions exactly as humans coded it to function.  As such, it is not entirely impossible or unreasonable to imagine how it might be better.

 


Photo by pkorbel

Cybercrime and Terrorism Sponsored by Your Candidate

If you were watching TV and a show came on called How to Hack Computers and Commit Credit Card Fraud with a lead commercial from Bank of America, you might think there’s something amiss.  Like, where does the network get off airing a show specifically teaching people how to commit crimes?  And did BofA really mean to be the sponsor?  If not, they must be pretty pissed off at the network.  And if they did mean to be the sponsor, we consumers should be pretty pissed off at the network and the sponsor, right? That’s how the world of media and advertising works. Except on YouTube.

Digital Citizens Alliance released a new report last month covering a familiar theme with an election-year twist.  As the organization has reported in the past, advertisers who spend money to place ads on YouTube are essentially cheated out of some portion of their media buy when their ads appear in conjunction with videos selling or promoting criminal or terrorist activity.  I and others have cited examples of mainstream American brands unwittingly sponsoring ISIS recruiting videos or clips teaching people how to deliver malware to steal identities and data.  But this new report by DCA called Fear, Loathing, and Jihad calls attention to the fact that all of the current presidential campaigns are in one way or another sponsoring these criminal or terrorist-produced videos.  From the report:

“How does the Kasich campaign, whose credibility is based on fiscal aptitude and efficiency, feel about their ads showing up next to a video by those actively committing financial fraud?”

“Support from young voters is the main reason why Senator Bernie Sanders is able to challenge Hillary Clinton. Why would he want a campaign ad showing up next to a video demonstrating how to “slave” the computer of a young male victim?”   

Political ads are a variation on the larger theme of poor-quality placement that affects all advertisers in the digital market, but DCA is not wrong to point out the uniqueness of these dichotomous pairings when we see American presidential candidates effectively hosting videos calling for jihad or selling fake IDs and other contraband. Moreover, in several cases the candidate’s ad buy may actually be putting money into the pockets of the criminal video makers. So, it’s not farfetched to say that you can donate twenty bucks to your candidate and that money can end up in the pocket of some homegrown, would-be jihadist by way of Google AdSense and the YouTube Partner program. Unfortunately, it seems that Google is about as diligent in vetting YouTube Partners to participate in ad revenue sharing as it is in mitigating copyright infringement on its platforms.

According to Google’s own Terms and Conditions, a prospective Partner must upload “advertiser friendly content”, and here’s what the company says might be considered unfriendly:

Content includes, but is not limited to:

•Sexually suggestive content, including partial nudity and sexual humor

•Violence, including display of serious injury and events related to violent extremism

•Inappropriate language, including harassment, profanity and vulgar language

•Promotion of drugs and regulated substances, including selling, use and abuse of such items

•Controversial or sensitive subjects and events, including subjects related to war, political conflicts, natural disasters and tragedies, even if graphic imagery is not shown

Now, my own read of those conditions would want to to see them applied with considerable latitude given that plenty of high-quality satire, news reporting, and entertainment is likely to implicate any number of those descriptions.  But if Google is not able to, for instance, separate the combat-related humor in videos made by the veterans group Ranger Up and an ISIL recruiting video—or a video made by some jerk showing people how to invade a girl’s privacy through her computer—then maybe those conditions are really not conditions so much as they’re just a bunch of words Google universally ignores.

DCA states that when their reports and the news media have brought attention in the past to this same issue, YouTube has made an effort to remove ads from many offending videos, but the report also implies that this type of action is a band-aid in response to momentary pressure.  Just like infringing material is restored as fast as it is taken down, ads continue to be linked to videos that no brand—let alone any political candidate—would choose to sponsor.

Although advertisers do have a measure of control in setting parameters to properly target their ads, the automated nature of the system is nothing like the control advertisers have with traditional media buys.  As the report states, “Let’s be clear: Google is not giving advertisers the opportunity to veto undesirable videos, but to opt-in and minimize the possibilities of ads showing up in undesirable places.” As we see in the context of rights holders and the DMCA, Google’s own financial incentive is grounds to play ignorant and incapable and to shift the burden to everyone else.  Again, to quote the report, “Right now, the best thing you [campaign operative] can do is report the videos to YouTube, which may pull these videos down. Google has deputized all of us to do the work it can’t…or won’t.”

Speaking of incentive, why the leadership of Google does not display the basic human decency or corporate responsibility to delete these videos as clear abuses of their service is inexplicable beyond basic greed.  Because let’s be grown-ups:  free speech doesn’t even enter this conversation. Speech does not protect criminal activity, incitement to violence, or training in the commission of crimes; and it sure as hell does not protect the video productions of violent extremists whose agenda fundamentally betrays the natural rights philosophy upon which free speech is predicated. And more prosaically, any private company is within its right to provide or not provide content based on its own internal judgments without violating free speech.  But there’s the rub.

It seems that YouTube is in sort of a logical pickle, trapped between its safe harbor status from liabilities like copyright infringement and what could become a growing demand to guarantee quality impressions to the advertisers who pay all of the company’s bills.  In order to avoid liability for the millions of user-caused copyright infringements on the platform, YouTube has to maintain that it is blind to the content on its servers prior to a specific notification. Meanwhile, the advertisers (and frankly the public) would be better served if YouTube were to make a serious effort to remove videos that are clearly dedicated to promoting or abetting the commission of crimes and acts of terrorism.  But the more YouTube exerts this kind of editorial control, the thinner their veil of ignorance becomes, which can then expose the company to liability for copyright infringement and other abuses of its platform.  Meanwhile, as the monopolistic YouTube hovers in this limbo raking in millions, the advertisers, rights holders, and public are not well served.

The DCA report states that this year the presidential campaigns will spend $1 billion in digital advertising, with Google, Facebook, and Twitter receiving most of that revenue.  For perspective, the report explains that if Google takes the same percentage of that billion as it made from all digital US advertising in 2015, it will earn $387 million from campaign spending alone. Meanwhile, the company that claims to provide the tools of political transparency to the public is anything but transparent on this matter according to the report.  “We have no idea how much Google and YouTube make from videos marketing illegal or illicit activities,” the report states. “Google has fought back against elected officials and regulators who’ve asked questions about the money. So far, the company has been successful at keeping its numbers a secret.” Maybe the point at which political campaign dollars are being split 45/55 between Google and terrorists is the moment when federal regulators decide to get serious.

Understanding DMCA with help from Michelle Shocked

It is a chronically repeated theme—and therefore a widely held misconception—that the DMCA is solely a mechanism for rights holders to unilaterally and unequivocally remove content from the Web “without due process.” In fact, this belief is so deeply ingrained that just citing the acronym by some journalists and bloggers is sufficient to denote censorship for many readers. We encounter language like censored by DMCA, speech chilled by DMCA, threatened with DMCA, and so on.  Unfortunately, this shorthand only perpetuates a general misunderstanding of what the DMCA is and how it works with regard to the remedies and counter remedies for alleged copyright infringements. As a result, critics who repeat this one-sided narrative can actually wind up frightening some of the very users and creators whose interests they claim to represent.

For starters, it should be understood that the process of sending notices or counter notices under DMCA is not a casual transaction for either sender or receiver.  Senders of takedown notices must declare under penalty of perjury that they are providing accurate information; that they are legally authorized to “act on behalf of the owner…”; and that they have “…a good faith belief that the use of the material is not authorized ….” Likewise, senders of counter notices, which are used to restore or retain contested material online, also must declare under penalty of perjury that they have “a good faith belief that the material was removed or disabled as the result of a mistake or misidentification .…” This can all be rather intimidating for both rights holders and for users of copyrighted material who don’t have access to legal departments—and who might even get all manner of bad advice from colleagues making unqualified assumptions about copyright. While the largest senders of DMCA takedown notices are, naturally, the corporate owners of thousands of works, the reason these entities are able to send out tens of millions of notices with a very small margin of error is that they do have legal departments dedicated to oversight and enforcement of their rights, and they do know what they’re doing.

But when an individual creator—whether amateur or professional—makes use of a work belonging to another individual creator, the possibility always exists that neither party quite knows where they stand legally, which can make DMCA appear rather confusing and spooky, depending on which end of a notice one happens to be on. This is one reason why some of the headline abuses of takedown procedure—the ones typically highlighted by copyright critics—can foster a general worry that DMCA is just a mechanism for censorship. But even in public statements and court filings by internet industry representatives, DMCA takedown abuse cases are cited in the hundreds—sometimes on a worldwide scale—relative to the 100-millionth-takedown-notice milestone, which Google alone reached in 2014. A ratio of less than 1%.

Still, among individuals and small entities, either a takedown notice or a counter-notice can be sent in error, even if the sender states he/she has made a good faith effort to understand the validity of a claim.  But the point I want to emphasize is that the general perception that a DMCA takedown notice is the final word (i.e. lacks due process) is actually a reversal of how the process works.  In fact, as I’ll expand upon with the anecdote to follow, it is the counter notice that is technically the final word within DMCA’s limited mechanisms. After that, if the copyright holder wants a file removed, and the uploader will not cooperate, the copyright holder’s only recourse is a court order pending litigation for copyright infringement presented to the ISP within 10 days of the filing of a counter notice.  So, it is not remotely accurate to describe DMCA as a tool for takedown without due process.  For a more detailed explanation of DMCA mechanisms, read Stephen Carlisle’s article from 2014.

How artist Michelle Shocked’s generosity is being abused by DMCA provisions. And why it matters.

A common category of video on YouTube is the musical cover.  People share these all the time, especially when the video features some adorable kid who’s killing it with her rendition of a popular song.  That most of these videos, which make use of copyrighted works, are not removed from YouTube may be attributed to one of three common factors:  1) that in 2013, YouTube entered into blanket licensing agreements with the major publishers on a vast library of popular music; or 2) that many rights holders of these works are somewhat ambivalent about these incidental uses and/or find the process of takedown too burdensome; or 3) that many rights holders actually enjoy these covers very much and are generally happy to see their work shared in this manner. When conflicts do arise, they tend to be fairly specific, pertaining to some distinct concern on the part of the independent creator who owns his/her copyrights and would, therefore, not be bound or covered by the aforementioned blanket license agreements.

One such artist is the singer/songwriter Michelle Shocked, who has been an adamant crusader on behalf of artists’ rights and is a regular follower of this blog. As serious as she is about protecting copyrights, she also happens to be totally cool with unlicensed YouTube video covers of her songs, as long as the user respects two simple conditions.  The first is that the video not be monetized with advertising because Shocked doesn’t want Google to earn revenue from her work without an agreement. In fact, because of her views on artists’ rights, she works to keep her own live and recorded performances off YouTube even though she is happy to let others publicly perform her songs on the platform.  The second condition is that Shocked prefers that her name not appear in the video file title, but rather in the description crediting her as songwriter/composer. The reasons for this are myriad with regard to maintaining some control over search results (and even monetization) of her name, but suffice to say, it’s her prerogative and an easy enough condition to respect.

So, in the utopian narrative of sharing and remixing and diffusion of culture and ideas—and all that feel-good stuff—Shocked’s two minor conditions for performing her songs without a license in YouTube videos seem both reasonable and entirely consistent with those high-minded aspirations of creativity in the digital-age people keep talking about. Fundamentally, she’s not asking for much effort beyond a little common courtesy, which one would think is also consistent with sharing and caring and so on. In fact, Shocked has had numerous cordial exchanges with online performers of her songs, thanking them for the cover but asking them politely to remove her name from the title. And until recently, all have been happy to comply, grateful to have a friendly exchange with the songwriter.

But this was not the case for one YouTuber, Steve Pierce, who uploaded a video of himself playing Shocked’s song “Memories of East Texas” and used her name in the main title of the video file.  As usual, her first response was to write Pierce, thank him for his “beautiful cover” of her song, and to ask that he kindly remove her name from the title and instead use it in the description.  After some time without a response from him, and seeing no change to the file name, Shocked sent a takedown notice using DMCA procedures and subsequently received notice from YouTube that Pierce filed a counter notice in which he stated his opinion that his video cover performance constitutes a “fair use.”  Now, we have a ballgame, and here’s why:*

In a hypothetical lawsuit, a court would almost certainly deny a fair use defense for an individual’s unlicensed video recording and public distribution of a cover song, as this would appear to effectively throw out the purpose of both the mechanical and public performance rights altogether. My point is not, however, to play amateur legal soothsayer about a hypothetical case but rather to note that Pierce’s invocation of the words “fair use”—for a use otherwise covered by a specific type of compulsory license—seems to be a common habit among non-attorneys of late. But “fair use” is not a magical incantation that will automatically ward off all infringement claims.  In reality, Pierce’s use is not “fair” but instead has been made conditionally available to him by permission of the author. And because he chooses to not respect one of those conditions, the point I’m stressing here is that Shocked is actually quite limited by the mechanisms in DMCA.  Her only recourse is to litigate or let it go.

Because Michelle Shocked owns all her copyrights and has no agreements with YouTube—and because Pierce’s fair use defense would very likely be denied—her claim should theoretically be quite solid.  But the merits of a hypothetical case are secondary to the fact that she never wanted to sue anybody in the first place.  It’s a pain in the butt and very expensive to sue people in federal court. Plus, she has no problem with the content of the video itself, only with the use of her name in the title. So, maybe you’re thinking, “Big deal. So he used her name. Let it go.” In practical terms, perhaps, but in principle not necessarily.

Shocked’s story provides an instructive example of the functional weakness in DMCA for the individual rights holder. And this is why it’s infuriating to independent creators in particular to hear the repeated theme that DMCA is just a big, digital eraser used to summarily remove content from the Web without recourse.  Exactly the opposite is true; DMCA is largely a voluntary mechanism in which the individual creator asks, “Please remove this,” and a perfectly legal response may be, “No. And you can sue me if you don’t like it.”

Moreover, under these circumstances, what is really stopping this user, and therefore YouTube, from ignoring Shocked’s first condition that videos of her works not be monetized by advertising?  Certainly nothing within the scope of the DMCA.  In theory, this would mean that Google could get away with generating revenue from this use despite the artist’s desire to generously share her work with people in a non-commercial context. This is a hypothetical projection in this case, of course, but not if we look more broadly at the ebb and flow of infringements on the YouTube platform over time.  In fact, Google’s monetizing the infringing material its users upload and re-upload is the crux of rights holders’ conflicts with that company; and the neutrality it asserts while earning billions of ad-revenue dollars is one reason many see flaws in the safe harbor provisions of DMCA.

Understanding what DMCA is and how it really works is important, if people really want to claim that they care about the artist and culture more than the big corporation.  In the end, Steve Pierce’s cover song will probably not be heard by millions—or even likely thousands—of listeners; and the video itself will remain one relatively innocuous clip in a sea of billions.  But if we multiply Michelle Shocked’s experience by thousands of independent, fledgling new artists out there, it’s not difficult to see how perpetuating the myth that DMCA skews in favor of rights holders can result in one or two dominant Internet platforms dictating terms to creators in the long run.


*Mr. Pierce’s name was originally misidentified as Martin DX1KAE, which is the type of guitar he’s playing and not his YouTube handle.  See comments from Mr. Pierce in response to this article.