Montag’s Grin: A Look at Wikipedia

“It was a special pleasure to see things eaten, to see things blackened and changed.”  

— Ray Bradbury, Fahrenheit 451

Internet culture seems to want to promote two values that, when combined, cannot help but produce some mischief.  How much mischief remains to be seen, but the values to which I refer are anonymity and the wisdom of crowds (a term coined by James Surowiecki).  Both of these principles are central to the design and maintenance of that populist repository of all knowledge known as Wikipedia, which is the sixth most-visited site on the web.  It is rare to conjure a search term that does not produce a Wikipedia link among the top few results; and the site is presumably a first source for most of us and the ultimate source for a lot of us despite the fact that, for instance, biographical information is frequently disputed by many a horse’s mouth.

Wikipedia is egalitarian, not-for-profit, and all-volunteer. Anyone can be an editor (usually under a pseudonym), but it isn’t meant to be a free-for-all.  There are rules and guidelines that are supposed to be maintained by self-governance within the collective, fulfilling the theory that the crowd will, on the whole, produce better work than an elite minority. Nevertheless, the potential for individual actors, shrouded in anonymity, to wreak havoc should not be underestimated, as will become clear if you read this excellent piece of investigative reporting by Andrew Leonard for Salon.com.  In the article, Leonard describes motives and methods behind the antics of a vengeful author named Robert Clark Young, who as Wikipedia editor “Qworty” set about maliciously revising the biographies of literary figures with whom he had a beef while tending to the stewardship and embellishment of Robert Clark Young’s own curriculum wiki.

All in, Qworty claimed to be responsible for some 13,000 edits to the online encyclopedia, and as Leonard rightly points out, he was just one of thousands of editors who work on the site every day.  Although the Wikipedia community seems finally to have put an end to Young/Qworty’s shenanigans, it must be very difficult to mitigate this kind of behavior in an environment comprising anonymous editors with no required credentials.  Certainly the mission of the group Wikipediocracy “to shine the light of scrutiny into the dark crevices of Wikipedia . . .” suggests that Qworty may not be an anomaly so much as representative of some systemic problems within the Encyclopedia Publica.

I’ll be honest. I generally don’t get the anonymity thing when it comes to free expression in the digital age. I think of anonymity as a tactic for dissident poets in dangerously oppressive countries and total wusses, bullies, trolls, and hackers in free societies.  In fact, I’ll argue that the overvaluation of anonymity in the digital age moves us free societies a step closer toward the not-so-free ones, a sentiment echoed in this weekend’s OpEd by Julian Assange when he refers to the degradation of privacy as a segue to authoritarianism. Presumably, it is the abandonment of privacy that spawns the need, or perceived need, for individuals to assume alternate identities in cyberspace, but it’s easy to see how anonymity through avatar can catalyze an authoritarian society which needs mob rule like fire needs oxygen. Anonymity on the web has fostered the ugliest of mob (i.e. unwise crowd) behaviors where death threats and misogyny seem to flow all too easily from the keyboards of self-righteous young men.  Even the generally well-meaning society of Redditors managed to form a virtual posse that harassed the family of an innocent and troubled young man immediately after the Boston Marathon bombing.

Why anonymity would be necessary for the composition or editing of encyclopedic work is a mystery, but I suspect it has little to do with practicality and everything to do with ideology.  After all to add the imprimatur of a name would only lead to the conclusion that some editors might be perceived as more valuable than others because they are associated with specific expertise or experience in a given area, and this only results in the kind of elitism of experts Wikipedia is disposed to reject as substandard. In theory, all voices are equal, and if we let the process run its course, balance, truth, and fairness will prevail over the occasional malicious actor like a Qworty.  In theory.

But if we look at Wikipedia as a social experiment that represents the larger promise of the Information Age, it’s entirely possible that we may never know if it succeeds or fails. After all, there must be a tipping point when too much mischief by individual, corporate, or state actors can corrupt enough data that it becomes the new reality upon which subsequent generations then build.  It is, of course, possible that in practical terms it may not look all that different from the pre-digital era.  “History,” as Mr. Churchill teaches us, “is written by the victors,” and thus what we think we know is never exactly what is or was. Ask most Americans about our colonial origins, and they’re likely to say something about the English (victors) and very little about the Dutch (losers), despite the fact that much of our culture begins in the heart of Amsterdam. Still the potential for round-the-clock, revisionist history is food for thought.

On the one hand, Wikipedia projects the hopeful conclusion of Fahrenheit 451, in which man subordinates a bit of his identity to become knowledge itself in order to preserve and pass down that knowledge. But at the same time, Wikipedia’s subordination of the individual to the crowd also allows the victorious author of history to be any anonymous hack and his army of sock puppets, teaching us that there is more than one way to burn a few books.

Citizen Journalism – The burden is on the reader.

Yesterday, I was listening to a discussion with Tom Brokaw broadcast on NPR from The Commonwealth Club.  Asked his opinion of news and information in the digital age, the veteran journalist said that he believes the variety of available content is generally a benefit to the world but that the consumer must “apply filters” to the information being delivered.  In other words, the onus is now on us to do the fact-checking we used to rely on relatively few news sources to do on our behalf; and Brokaw suggests the basic questions:  “What is the source? Who are the players?  What is the vested interest?”

We liberals are pretty clear about the manipulative puppet show that calls itself FOX News, but we are simultaneously less critical of information sources that at least appear to share our ideological views.  In general, even if the source is the New York Times or Forbes, we should pay attention to the reality that the non-stop, digital news frenzy results in a lot of self-made journalists sourcing one another.  On Salon.com, for example, Glenn Greenwald will use a word like documented that links to another article that itself provides no hard evidence for its position.  This phenomenon is literally viral, and I believe the educated, progressive class needs to be more critical of every story before feeding the disease, no matter what logo appears in the header.

Recently, a  well-educated, liberal friend of mine posted this piece from Reader Supported News, and it may well be one of the worst examples of insidious, hack journalism I’ve seen yet.  If all you read is the article, you will assume that Senator Franken voted against the National Defense Authorization Act, which is not true and can actually be documented.  The article, dated 12/17, is largely copied and pasted from a floor statement made by Franken prior to the vote (dated on the senator’s site 11/29); but Franken ultimately voted Yea for NDAA on 12/1, when the bill passed 93-7.

In addition to literally taking the senator’s words and post-dating them in order to obfuscate, somebody (we’ll never know who) wrote an introduction to the piece that begins “Yesterday, the Senate passed a bill…” thus creating the illusion that whatever date the news aggregator puts on this nonsense is, in fact, the day after a vote that is now almost a month old.

This same article, whatever its source, appears verbatim on Huffington Post and several other sites with less brand recognition.  Huff Post shows over 6,000 “Likes,” and nearly 3,000 shares — all by well-meaning, likely-liberal citizens who have literally been lied to about this story and simply assumed that it was true.

Citizen journalism can be a powerful tool, but only if those of us still clinging to rational thought in this crazy world are willing to double check before sharing.