The Illusion of Free Stuff

Yesterday’s New York Times offers a very well-articulated editorial by media writer David Carr on the larger economic cost of free media.  Using an example of buying fresh fruit at a neighborhood stand, Carr questions his own instinct to undervalue the price of a bunch of grapes in context to the way in which so much access to “free stuff” has skewed his own perceived value of goods and services in general. In a market like ours, value is reflected as price and always traces back to labor, someone’s labor somewhere.  So, I think Carr is right to ask whether or not the steady stream of free stuff in digital space corrupts our perception of value in other sectors of the economy, which can only have a cannibalizing effect on the value of our own labors whatever they may be.

We are taught in basic economics that goods have intrinsic value (i.e. cost of production + some margin of profit), and that they have perceived value (i.e. what the market will bear), with perceived value determining how wide that margin of profit can be.  I never formally studied economics, but it seems to me that when perceived value drops below intrinsic value, prices become “artificially” low in the sense that what the market will bear can no longer sustain production of the goods in question.  This, of course, depends partly on one’s definition of “sustainability.”  If, for instance, the price of socks at Walmart is “artificially” low because it can only be sustained by outsourcing sock production to a country with poverty-level wages and few workers rights, then this is certainly one kind of sustainability, but it is one that includes hidden costs we privileged consumers tend to ignore until it affects us directly.  The closer it gets to home (e.g. when we read about Walmart’s own employees working below the poverty line), we pay a little more attention.  A little.  And of course, prices can also be made artificially high based on perceived value. As anyone who’s ever marketed luxury goods can tell you, a wealthy buyer’s ego is worth several percentage points of mark-up.

One can extol the virtues of technology, invoke examples of historic transformations like the printing press, and cry Progress! from the rooftops in stream-of-consciousness editorials like this one by Bob Leftsetz, whose criticism of Carr reminds me of a slightly demented Kerouac, if Kerouac had hated music.   But if we clear away the smoke and dust from all that bluster, we might address the central point which is that the perceived value of a song (and we’ll let song stand for all media) has unquestionably reduced prices (or rates) to unsustainable levels for supporting the production of music itself.  So, the consequential question is whether or not we actually care.   Quite simply, the perceived value of recorded music was first reduced to zero by piracy (which is neither economic nor technological progress), then it was briefly and only partly resuscitated by digital downloads, and then it was dropped back to effectively zero by streaming services.  And one reason we know the perceived price is zero or near zero is that so many tech-utopians keep saying it is while they offer numbskull suggestions like more merchandise, more touring, and “adding value” to replace the inescapable loss of revenue from disappearing  sales.

When it comes to products like albums or motion pictures, prices are almost always flat so that the financial success of a given product is based entirely on volume of sales (i.e. popularity) and not on perceived or even intrinsic value (i.e. pricing) of each unique product.  But in a technological paradigm that has driven prices in the entire category to zero or near zero, champions of the “new models” are quick to say that producers of media will share smaller bits of a much bigger pie because the Internet makes the whole world a potential customer for no more than it costs to reach a local market.  Sounds good except for the fact that ten million times almost zero is still…y’know.  This argument always reminds me of the old joke about the guy selling cordwood for less than he buys it wholesale and figures the reason he’s losing money is that he needs a bigger truck.

But of course it’s all just progress, right?  Technological innovations that improve efficiency and availability of goods always lower prices for consumers, and there is usually a period of revenue shift from one class of workers to another.  It’s an unfortunate byproduct of change, but change is inevitable, so why shouldn’t we just embrace it and quit whining as Lefsetz and others insist we should?  Because the transformation is not holistic and because the initial and persistent, catalytic force of piracy normalized a black market, with which no legitimate industry in any sector can ever compete.

Both legal and illegal disruptions to media sales occur solely at the distribution end of the supply chain.  If the Lefsetz-like utopians were to say that the folks who used to package and ship physical CDs are just victims of natural progress, I’d have to agree; but further upstream in the supply chain that ends with a song in your ear or a movie in front of your eyes is a production process where all the costly labor, expertise, and capital are invested.  And when we devalue or become disconnected from the labor, expertise, and capital behind any product in any sector, this has that ripple effect to which I think Carr alludes in describing his gut reaction to the price of a pack of grapes.

Last week, songwriter/composer Van Dyke Parks wrote this editorial about the value of a song in the age of streaming, and I figured a guy like Lefsetz would go for the too-obvious criticism of this quote:   “Forty years ago, co-writing a song with Ringo Starr would have provided me a house and a pool. Now, estimating 100,000 plays on Spotify, we guessed we’d split about $80.”  The myopic reaction to a quote is to think either that a song should not be worth a house and a pool or that Parks and Starr have enough money; but both reactions entirely miss the economic implications of Parks’s point. If technological change drops the trade value of a popular good from a house and a pool to, say, a really nice car, then we might be looking at a modified but still sustainable market.  But if the trade value of a popular good drops from house and pool to less than a basket of groceries, sustainability has been eradicated, and I personally think anyone who views this as virtuous is the same kind of fool as the guy in the joke hauling cordwood.

Utopians like Lefsetz will say that the popular music and popular artists will still make plenty of money, and guys like Mike Masnick at Techdirt will preach the need for creators to embrace new lines of revenue.  And indeed, both are right in a way I personally wish they were not.  According to this brief post on Gawker, Grammy-winning pop star Pharrell not only performed at a recent Walmart shareholders meeting but apparently asked the crowd to “put your hands together for Walmart, guys, for making the world a happier place.”  In light of Walmart’s track record for its labor practices, my friends and I twenty years ago would certainly have called Pharrell a sell-out.  But today, anyone who loves free or almost free music and would still call him a sell-out is not only a tad hypocritical, but isn’t paying attention to what the market looks like when we break the transactional relationship between consumer and producer that ties price back to labor.

Pharrell is just one example.  We’re seeing a trend of popular artists take gigs to perform for sponsorships, corporate events, or private parties for wealthy individuals; and this move toward patronage by the elite is a direct response to the fact that we the people are no longer a source of revenue.  This will probably have the unfortunate effect of turning executives at Walmart or Pfizer or Shell Oil into the new tastemakers, which just personally makes me miss even the sleaziest producer who ever worked for a record label.  I don’t know whether or not a PR or communications person from Walmart fed that line about making the world happy to Pharrell, but my experience in corporate communications tells me it could have happened that way.  What’s for sure is that such  exchanges between execs and pop stars will happen soon, and  the pop stars will no longer dictate terms to these big patrons, who are their only paying customers.  I find it interesting that as angry as we seem to be over ceding political power to corporate interests because they can buy influence, that we are unwittingly going to cede cultural power as well, simply by abdicating our ability to vote with our pocketbooks.

Summer Daze by the Music Stream

Photo by Ardevins
Photo by Ardevins

As we approach the dog days of summer, the blogosphere is heating up on matters pertaining to music and the stream in which it now swims.  Practically on the heels of Pink Floyd’s public warning to artists against falling for Pandora’s recent attempts to lower licensing fees, Thom Yorke of bands Radiohead and Atoms for Peace pulled his music from Spotify in an act of what he calls solidarity, saying, “Make no mistake new artists you discover on Spotify will not get paid. Meanwhile, shareholders will shortly being rolling in it.”  And indeed, Spotify CEO Daniel Ek was just named to the Sunday Times’ Rich List with his estimated fortune of $307 million. Meanwhile, artists’ rights blog The Trichordist, primarily edited by David Lowery, reminds us that the ever-present option of piracy remains a relevant factor in the bargaining positions of both sides trying to conduct legal trade.

Personally, I think there is still hope for an equitable solution to streaming services that pay fair rates to artists.  There’s nothing wrong with the technologies or the concept, only the present business models; and it doesn’t really matter if Pandora and Spotify fail. Someone will come up with the right formula, or at least one with which all parties can feel relatively satisfied. What caught my attention this week, though, was a pair of articles that ostensibly have nothing to do with one another, but side-by-side, expose an interesting dichotomy in the value placed on music streaming and social media.

The first article was this most recent post from music industry writer Bob Lefsetz in which he blasts Thom Yorke and producer Nigel Godrich for removing their music from “a platform that hasn’t gotten any traction anyway,” accusing them of “wanting to jet us back to the past” because “streaming won,” and the kids just listen on YouTube and other unlicensed platforms.  In all fairness, Lefsetz is dragging out a Straw Man that is pretty stale itself — the overused accusation that musicians are  lazily clinging to old models and delivery platforms.  This isn’t true in general, and it certainly isn’t true with regard to anything Yorke and Godrich have said about Spotify, as their criticisms are entirely about revenue sharing and not about whether or not streaming should exist. But having grounded his thesis in the matter of new vs old, Lefsetz gets to then recycle many oft-repeated proclamations about progress and the typically unspecific theme that the future is for winners who do great work and adapt to the changing landscape, whatever that quite means.  “The truth is,” writes Lefsetz, “if you’re a superstar, there’s still plenty of money in music. And superstars are the future, because no one’s got time for any [sic] less. Just like there’s one iTunes Store, one Amazon and one Google, we don’t need a plethora of me-too acts, we just need excellence.”

And that’s right where I smacked hard into article number two written by Mat Honan for Wired.  It turns out July 15th marked the one-year anniversary of the record-setting “Gagnam Style,” the first viral video ever to cross the one-billion click mark, which is cool; but in his ebullient article, Honan asserts that  thanks to “Gagnam Style,” “music is forever different.” He cites the nature, causes, and results of the K-Pop star Psy’s explosion into global, namely American, culture thanks mostly to the power of populist, rather than corporate, decision-making.  Let me say that I have nothing against Psy or his viral video, and I’m glad to see any entertainer enjoy success if he/she makes people happy; but if Honan thinks this is truly revolutionary, I’m going to guess he’s too young to remember The Hustle, The Electric Slide, The Macarena, The Achy-Breaky…shall I go on?

It’s important to distinguish between a revolutionary cultural phenomenon and the technological means by which a classic phenomenon merely scales in a new way.  For nearly as long as there has been recorded music, we’ve seen these out-of-nowhere, fad hits accompanied by some goofy dance that gets even goofier when we get Aunt Betty to give it a go after a few highballs at the family reunion.  What’s different, of course, is that YouTube enables an exponentially rapid diffusion of something like “Gangnam Style,” and it is also the same platform that enables parodies, derivatives, and, yes, even videos of someone’s Aunt Betty gyrating away after a few highballs.  It’s all good fun, and I’m the last guy to suggest anyone should get out of the pool, but “change music forever?”  Please let’s hope not.

If we read Leftsetz’s implication that the digital age inherently demands “excellence” along with Honan’s claim that “Gagnam Style” is transformative, it raises the question as to whether or not only one of these premises can be correct, and which one?  In every medium and through every distribution method, the stuff we call art — and I would argue that only art earns the superlative excellence — usually struggles for popular attention in contrast to the more transient and facile media we typically call pop culture.  Web platforms like YouTube don’t necessarily change these dynamics or redraw the lines between art and pop culture so much as they accelerate and more widely diffuse behaviors that have been part of human activity since long before the first node of the internet was built.  If anything, the high-volume consumption that internet platforms tend to foster does seem to result in more tangential and fleeting relationships with all media. If this is true, this means that the “excellence” to which Leftsetz refers can be as likely diluted by these platforms as they can be theoretically supported. In other words, an occasional “Gagnam Style” is just fine as long as we don’t destroy the market that will  produce the next Radiohead or Pink Floyd. Because they ain’t the same thing.

As with just about anything that’s carefully crafted — from a fine wine to a gourmet meal to art that truly confronts its audience — the attention demanded for appreciation is exactly the opposite kind of investment one makes by watching “Gagnam Style” on YouTube. Art’s job, in contrast to pop culture, is to be a little bit difficult, and it requires an investment by both the creator and the audience in order for it to become something truly significant. So, if we want to build a future that does enable artists to invest over a lifetime in striving for excellence, I think it’s a foolish mistake to dismiss the warnings of these music veterans as though they are nothing more than the dusty ravings of has-beens.