D.C. Event Shines Light on Advertisers Supporting Social Media Harm to Children

social media

When I was a kid in the 1970s and my father was a principal in an ad agency, they had the Ameritone paint account, and I remember him explaining that they were not allowed to show paint and food together in a commercial lest a child viewer be confused into thinking that paint might be edible. By contrast, a social media platform today is free to conflate child-focused material with illegal drug offers and numerous other conduits leading to serious harm or death. And it’s all swept under the rug of innovation and commerce.

Algorithms kill kids. Let’s just call it like it is at this point and stop pussyfooting around the rhetoric that social media platforms are neutral platforms for “information.” Never mind that information itself is almost a lost cause on social media, but the effects of algorithmic manipulation—even simple recommendations—can have disastrous effects for children and teens, including depression, anxiety, suicide, and accidental death. And that was before AI.

As reported last September, the accidental suicide of Nylah Anderson, age 10, was the result of TikTok’s algorithm prompting her to try the “blackout challenge,” which entails making a “game” of self-asphyxiation. In the case against TikTok for its role in leading Anderson toward the “blackout challenge,” the Third Circuit Court of Appeals articulated one of the few rational reads of the Section 230 liability shield. The court stated:

TikTok reads § 230…to permit casual indifference to the death of a ten-year-old girl. It is a position that has become popular among a host of purveyors of pornography, self-mutilation, and exploitation, one that smuggles constitutional conceptions of a “free trade in ideas” into a digital “cauldron of illicit loves” that leap and boil with no oversight, no accountability, no remedy.

Brought to You by Your Favorite Brands

Add to that cauldron the major brands whose advertising dollars unconditionally support social platforms, and that was the focus of this morning’s event held at the National Press Club. “We saw a great turnout,” says cyber-analyst Eric Feinberg, who has been engaged on ad-supported toxic social media content since 2013. More than 40 attendees filled the 40-seat room for the kick-off event designed to focus the attention of major brands on the fact that their ad dollars finance platform operations that cause serious harm and death to children and teens.

The event was organized and hosted by parents who have been working to turn personal tragedy into social change through both public policy and private action. For instance, one mother who spoke was Debra Schmill, who started the Becca Schmill Foundation after losing her daughter Rebecca to fentanyl poisoning from pills obtained with the “help” of social media. Becca’s death was the culmination in a cascade of terrible events intersecting social platforms—beginning with a rape at the age of 15 that was followed by cyber-bullying and the consequent battle with depression that led to the fatal pills obtained online. Deb Schmill is one of many parents determined to prevent other children and families from suffering similar fates.

“Women make 70% to 80% of all purchasing decisions,” Feinberg explained to me by phone after the event, “and these mothers who spoke today recognize that mothers just like them are funding social media harm to their own children.” Posting his daily mantra that “Brands are buying while kids are dying,” Feinberg has recently taken swings at McDonalds for its crossover promotion with Snapchat…

He makes a solid point. If a major brand overtly promoted the opportunity for kids to get closer to the local drug dealer, pimp, or sexual predator, parents would be outraged. But because social media is an insidious free-for-all, inhabited by good and bad actors, the worst vices are either overlooked or accepted as the cost of obtaining the virtues. But this is a false choice. Multiple defectors from these companies have made clear that the platforms bend their own rules and tweak their algorithms to promote anything that drives “engagement,” without regard to the consequences. And they assume the mainstream advertisers will keep paying without condition because they own all that engagement.

But as Meta whistleblower Sarah Wynn-Williams describes in her book Careless People, that company made an affirmative decision to target known teenage psychological vulnerabilities (e.g., body image) to promote certain products. This abuse of the technology is already unethical—a far cry from not showing paint and food on the same screen—and advertisers who knowingly exploit the “opportunity” should be held accountable by consumers. Meanwhile, as the organizers of today’s event strive to emphasize, that same algorithm exploiting the teen’s vulnerabilities will just as readily push dangerous drugs toward the child as promote a makeup product or gym membership.

By my lights, asking the advertisers to partner with their own consumers—the parents who buy their products—to pressure the platforms to adopt better practices is the very least they can do. In just a couple of months, it will be time for the ~$40 billion Back-to-School season, and as brands vie for the K-12 parents who make those purchases, they owe it to those families to pressure the digital-age media companies to stop killing kids.

Podcast – The Multi-Billion-Dollar Piracy Industry with Tom Galvin of Digital Citizens Alliance

In this episode, I speak with Tom Galvin, CEO of Digital Citizens Alliance, about piracy of creative works and DCA’s latest report, issued this month in collaboration with the research group White Bullet. The report, entitled Breaking Bad(s): How Advertiser-Supported Piracy Helps Fuel a Booming Multi-Billion Dollar Illegal Market, reveals that piracy is a highly profitable criminal enterprise and is intertwined with other forms of cyber-crime—from personal identity theft to national security

Piracy of creative works like motion pictures, TV shows, music, and live sports is a vast and growing criminal enterprise. In its latest report, Digital Citizens Alliance estimates the combined advertising and subscription revenue generated by piracy is at least $2.34 billion annually. Meanwhile, in addition to its ill-effects on the creators whose works are pirated and the online advertising ecosystem, piracy plays a key role in fostering other forms of cyber crime.

Episode Contents

  • 01:52 – Breaking Bad(s) Report Overview
  • 04:05 – Ad and subscription supported piracy
  • 06:49 – The online advertising ecosystem.
  • 08:49 – Some successful mitigation since 2014.
  • 11:14 – The downsides of piracy for brands.
  • 15:10 – Major brands found were Amazon, Facebook, & Google.
  • 18:01 – It is possible to do something.
  • 19:24 – Advertiser pressure to get ad tech to clean up its act.
  • 21:09 – Dangers to the consumer.
  • 27:13 – Why aren’t the hazards deterrents?
  • 30:30 – Drive-by malware.
  • 32:07 – Piracy is a vertical for broader criminal enterprise.
  • 33:26 – What about solutions.
  • 37:33 – Even if you don’t care about copyright owners…
  • 40:30 – Intersection with disinformation campaigns?

On New Models, Journalism, and Digital Advertising

It was encouraging to see our most prominent millennial Member of Congress, Rep. Ocasio-Cortez (D-NY) recognize the link between a healthy democracy a professional class of journalists. On Friday, presumably in response to the startling number of layoffs at BuzzFeed, @AOC tweeted this:

True to form, Mike Masnick of Techdirt replied:

It is ironically quaint at this point to see anyone, even Masnick, still using the “buggy whip” metaphor.  I mean could the term beat a dead horse be any more appropriate?  The buggy whip was always a stupid reference because horse-drawn vehicles are, in fact, obsolete, while the content that big tech companies exploit and devalue (like journalism) is clearly still very useful and in demand.  

Several years ago, the “adapt to new models” narrative was just dumb magical thinking.  But today, we have ample evidence to call this talking point a demonstrably failed proposition.  I guess it’s good that Masnick did not suggest journalists should tour, sell merch, or find new ways to connect with their fans; but still, Mike should go lie down by his dish and think about what he’s done.  

There may be new models in the sense that we enjoy new ways to access and experience content—be it news or entertainment—but there are no truly novel economic models to support the production of content in a free market.  The revenue needed to pay reporters, writers, etc. comes from consumers or it comes from advertisers.  Everything else is alchemy.  And while there are certainly many other factors external to Facebook and Google that have changed the nature of journalism and our relationship to it, the market reality for news and other content creators is that the major internet companies systematically poisoned both revenue streams.

First, the industry laid siege to the principles of copyright and promoted a faux-populist (frankly childish) message that all content must be free.  Then, they helped fulfill the promise of free by erecting giant tollbooths that siphoned off the lion’s share of the available ad revenue, which would otherwise go directly to content creators like journalists.  It’s funny that the free-content, anti-copyright crowd tend to mock as anachronistic any news organization that would presume to put up a paywall, but that’s exactly what Facebook is—a paywall.  No, we don’t pay to use it, but the content creators pay with the lost revenue they rightly earned.

It is especially funny (or sad) that Masnick would bring out a variation on the adapt message in context to BuzzFeed, which IS a new model.  It was built as an online-only platform that would be free to consumers, and it was designed with social media in mind.  Yet, as the New York Times reports, founder Jonah Peretti believes the solution to the Facebook/Google problem may be a merger of several digital news networks into a group that can negotiate better terms for ad-revenue sharing.

But, again, notice how there’s no “new model” there.  It’s just an old model called advertising now dominated by two massive companies.  And the fact is that news media companies have adapted, although in the ever-changing landscape of platforms like Facebook, it is probably more accurate to say that they have reacted in ways that are of little value—economic or social—to the purpose of journalism.

In October of 2018, Alexis C. Madrigal and Robinson Meyer, writing for The Atlantic, reported that several news companies laid off dozens of reporters, mostly writers, to make room for video production resources in an effort to capitalize on Facebook’s new video initiative.  Citing a lawsuit pursuant to Facebook’s allegedly misrepresenting the data on video impressions for advertisers, the authors write…

During the period of purported wrongdoing, from July 2015 to June 2016, journalists and newsroom leaders across the country worked to cover an unprecedented presidential campaign in an information landscape that Facebook was constantly, and erratically, transforming. Even if, as Facebook argues, it did not knowingly inflate metrics, it set up new and fast-changing incentives for video that altered the online ad market as a whole. 

So, even if adapting to video had proven remunerative for news companies, this is still not a good environment for journalists, or for the public that relies on their work.  News organizations should focus on doing the best job of reporting the news, not figuring out how to navigate the opaque and erratic landscape of Facebook.  As I say, that’s not adapting, it’s reacting; and that same Atlantic article cites one example that makes this point.

There is something seriously flawed in the narrative that BuzzFeed potentially broke an important story this month about Michael Cohen’s testimony and then had to decimate its national news team last week–but that, in 2016, they spent resources making a viral video featuring two employees exploding a watermelon.  That is adapting to new models? Hard-news supported by an old Gallagher joke?  And it didn’t even work.  “BuzzFeed never repeated its success,” write Madrigal and Meyer. “But that didn’t stop reporters from being taken off the line of duty, while a promotional video of water being poured on permeable concrete racked up 100 million views.”

Meanwhile, as intermediaries collect the ad revenue that content creators like journalists generate, the advertisers themselves may be getting a raw deal themselves.  Facebook’s allegedly fraudulent reporting of video-view metrics is consistent with other evidence suggesting that trouble in the digital advertising market may be far from over.  As cited in a recent post, Max Read of New York Magazine tells us that a staggering amount of the internet, at any given moment, may be fake.  Read writes …

Studies generally suggest that, year after year, less than 60 percent of web traffic is human; some years, according to some researchers, a healthy majority of it is bot. For a period of time in 2013, the Times reported this year, a full half of YouTube traffic was “bots masquerading as people,” a portion so high that employees feared an inflection point after which YouTube’s systems for detecting fraudulent traffic would begin to regard bot traffic as real and human traffic as fake.

What all that means for advertisers, of course, is that they’re not getting the impressions they’re paying for, let alone the quality impressions digital ad sellers continue to promote. If this is the case, it implies that another reckoning may be at hand between the major advertisers and Facebook and Google.  Wouldn’t it be interesting if the solution for both advertisers and news organizations is that the brands return to buying more media from the news sites themselves rather than the intermediaries?  Yeah, I know.  It’s an old model.  But it worked pretty damn well.


Robot image by frescomovie