Are You Confused by the Buy Button?

This week, I sat on a panel at Harvard University as part of on-going series of roundtable discussions hosted by the USPTO about a variety of copyright issues in the digital age. The topic of our conversation was whether first sale doctrine ought to be expanded in the digital age. In case you don’t speak lawyer, first sale doctrine has its roots in the 1908 case Bobbs-Merrill v. Strauss, and in simple terms, it set the precedent that allows you to resell a physical copy of a work protected by copyright. In the original case, the publisher of a novel wished to exert control over the price of copies being sold by the retailer. The court found that once the publisher received its initial compensation (i.e. wholesale price) for the books, that it no longer had a copyright interest in the copies sold and, therefore, the retailer had the right to dispose of the goods as it saw fit. Ever since this decision, you and I have been free buy and sell in a secondary market of used books, record albums, DVDs, etc., and that’s been a good thing for all of us and has never harmed the primary market for these works.

Presently, first sale does not apply to content that we obtain strictly via download (e.g. a song from iTunes), although there are certain interests — some altruistic and others opportunistic — who argue that the doctrine ought to be expanded to include these types of files. There are several topics related to the larger question of expansion, but one that came up in discussion at the panel, I thought was worth writing about here; and that is whether most consumers realize that clicking the “Buy” button for digital downloads of music or filmed entertainment doesn’t quite mean what they think it means. When you click “Buy” and download that new album, what you’re actually paying for is a limited license that gives you the right to store and play those files on a limited number of devices. Admittedly, this is a little different from our usual notion of “buying” something, and some members of the panel discussion asked whether any entity has a responsibility to educate the consumer or perhaps change these buttons to reflect the real nature of the transaction.

Maybe.  But here’s the thing…

When we bought CDs or record albums, we bought limited licenses then, too, but we didn’t really think about it in those terms because the limit of the license was tied to the inherent limitation of the physical objects on which the music was recorded. In other words, buy an LP of TRex’s The Slider, and unless you start mass producing bootleg dubs, you’re pretty well limited to listening to the record, giving it to someone, or selling it in a secondary market transaction like a yard sale or eBay. Moreover, even if you made bootleg dubs using older tech like cassette tapes, these would be inferior in quality to the vinyl original. But in a digital file paradigm like we have now, a copy is a clone and not inferior to the source file, and so the rights holder had to come up with a new structure for offering the customer a similar kind of limited license while still providing flexibility. I don’t think consumers have ever been confused that the retail price of an album did not pay for a license to broadcast or redistribute the music in some other form. In that sense, nothing has changed except a licensing structure that coincides with the absence of physical media in these new transactions.

I would argue that flexibility is greater than it ever was (e.g. you can download one song at a time), the purchase price is remarkably cheap, and that we consumers seem to generally like the idea of having music, movies, books, and TV shows at our disposal without the need to install more shelves in our homes. For $1.29 I can listen to a song anywhere in the home or office, on my phone while cycling, in the car, or even copy it legally onto a CD to make a mix for a party.  And even if we only factor for inflation, that $1.29 in pre-Internet dollars is about $2.35, so we’re getting a pretty good deal in terms of access and pricing compared to the days of content distributed solely on physical media.

Tech-utopians like to wave a banner that says “New Tech! New Models!” with regard to content consumption in the digital age, but this restructured licensing relationship between consumer and producer is a new model that maintains the correct relationship between consumer and producer. We’re buying the rights to enjoy and use the works, not the rights to redistribute those works; and given the nature of the technology, one limitation has to include proscribing resale, partly because there is no such thing as a used digital file.  One of the trade-offs we make for better convenience and flexibility with prices as low as they already are, is that we forego the option to sell these files in a secondary market that would actually threaten the primary market. And because this is consistent with where consumer trends are going anyway, the question of educating folks about the “Buy” button may be moot.

iTunes for music makes a good example for discussion, but even that model is already being supplanted by on-demand streaming services like Spotify. Digital downloads are quickly becoming an obsolete notion as consumers, especially younger ones, demonstrate that their interest in “owning” works is dwindling in favor of streaming services supported either by advertising or subscriptions. Netflix for films is looking bright, and we see new services like Oyster, calling itself “Netflix for books.” Industry and policy efforts should be focused on getting the economics right for these models because the natural progression is for the consumer to use the web as a big jukebox. We just have a few kinks to work out with regard to whose feeding quarters into the machine.

The trend we’re likely to see continue will be a bifurcation of consumer consumption in that we’ll stream the lion’s share of what we watch, read, and listen to, but we might simultaneously rekindle or maintain an interest in high-quality physical media for keeping the things we really love on our shelves. I don’t think, for instance, that it’s just a hipster thing to rediscover vinyl for music. Maybe one of them will want to pay a premium for my copy of The Slider, assuming I’m willing to sell it.

Photo by Moppet
Photo by Moppet

FOOD FOR THOUGHT:  Just as an exercise with regard to the economics of digital resale for the consumer, consider the following:   Imagine you consume on the high end of average and that you’ve legally paid for 100 songs a year from iTunes since it launched in 2003. Now you have about 1,100 downloaded songs and you want to shed as many as half of these, which is a high estimate for music you wanted to buy in the first place.  At an average 29 cents per track from a reselling middle-man like a ReDigi, you’d get back about $160 if you sold all 550 tracks. That’s about $14.50 per year since the day you started buying digital downloads, and that recovery is roughly on par with selling that copy of Fifty Shades of Grey at the next yard sale. Now, was it really about getting a quarter for the used book, or did you just want stuff out of the house?

An Image is Worth What Again?

Yeah, it’s a week to jump all over Google, but what the hell.  Following up on yesterday’s post about YouTube’s forceful negotiations with independent musicians, I realize that music and motion pictures get a lot of attention while photography too often gets swept aside.  And not just professional photos, any photos.  Still images, wether professional or amateur, are a critical asset for any website that wants to improve SEO (Search Engine Optimization) and attract viewers.  In fact, major sites like those belonging to legacy publications spend a substantial amount of resources not only licensing high-quality images, but also optimizing those images for search using tags and metadata.  This is because one way in which both users and site owners find one another often begins with a basic image search.   “What does former Poet Laureate Billy Collins look like?” you may ask yourself, and Google image search provides pages of thumbnail photo results.   And until January of 2013, the layout of those pages fostered a fairly high rate of clickthrough to the sites on which the photographs appeared.

But early last year, Google introduced a new interface for images that is admittedly user-friendly, but according to sources like Define Media Group, the new search tool has resulted in dramatic decreases, some nearing 80%, in traffic to source websites.  One of the changes blamed for contributing to this decrease is the fact that the new Google interface displays high resolution images in a slideshow format, which obviates the need for a user to click through to the source site in order to see the better quality image.  Additionally, the new interface no longer loads the source website in the background behind an expanded view of the image.

What this means in simplest terms is that Google is no longer playing the role of a search engine, but is instead leveraging investments made by other entities in order to capture and keep users contained within the Google universe rather than navigate to other sites. In principle, this is exactly the opposite of the kind of ecosystem a Do No Evil search and advertising company should be promoting.  The more one image is linked to an image-intensive website (e.g.one belonging to professional photographer), the more relevant the decrease in traffic becomes.  Add this to the fact that some estimates claim that over 80% of images on the Web are infringing the owner’s copyrights in the first place, and photographs have really become just datagoop that the world’s most pervasive search engine gets to manipulate as it pleases.  A far cry from the deferential, librarian-like mission to “Take the world’s information and organize it.”

In late 2013, Europe’s CEPIC, the Center of the Picture Industry, filed an antitrust complaint alleging Google uses images without rights holders’ consent and is fostering online piracy of images.  The complaint further states that the 2013 redesign of Image Search has exacerbated the problem.  In May of this year, the European News Agency Alliance (EANA) joined the global coalition supporting this complaint.  The reader will note that this is merely one of the many antitrust complaints presently facing or recently settled by the search giant.  I don’t know, maybe there’s a pattern here.

Singaporean Arts with Musician Kevin Lester (Podcast)

We spend a lot of time talking about the pros and cons of technological disruption in the creative industries.  And each of us has our theories and predictions as to what the future might look like for a market like the United States.  And to be honest, the discussions often revolve around how we should or should not be responding to the fact that technological forces have been shrinking the industries we built through the 20th century.  In this context, I think it’s very interesting to watch what emerging artists are doing in countries where there has been no creative industry to date.

My guest in this podcast is Singapore musician Kevin Lester, an award-winning hip hop artist, writer, and producer. Personally, I think Singapore is a fascinating market to watch because artists like Kevin are really the first generation to want to build a homegrown creative industry from the ground up.  This tiny city-state only gained full independence from British colonial rule in 1965, and its robust economy has largely been built on shipping, financial services, and exports of electronics and pharmaceuticals.   Now, it is the children and grandchildren of that first generation of independent Singaporeans who want to make music and filmed entertainment and other artistic works.  And artists like Kevin are determined to see Singapore develop a sustainable industry out of what can presently be called a local scene.

Kevin has played multiple festivals around the world, and he has received numerous honors as an emerging artist.  Just last month, he released his latest EP, Put Your City On, which contains the hit song “Forever,” a piece all about Kevin’s determination as an artist and as an activist for promotion of the arts in Singapore.  After signing with the new Asian-focused label BMBX, founded by Apl.de.ap of the Black Eyed Peas, Kevin Lester rebranded himself as The Lion City Boy in honor of Singapore’s nickname The Lion City.

I spoke to Kevin at his home studio via Skype.

Learn more about The Lion City Boy at his website.